Legal

Cookie Policy

Last updated: January 15, 2026

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help the site remember information about your visit — like whether you're logged in or your language preference. Cookies make your experience better and help us improve our product.

Cookies we use

Strictly Necessary

Required

Examples: Session token, CSRF protection, authentication state

These cookies are essential for the platform to function. They enable login, keep your session active, and protect against security attacks. You cannot opt out of these.

Functional

Optional

Examples: Language preference, UI settings, last visited page

These cookies remember your preferences so you don't have to re-enter them every visit (e.g., your dashboard layout, preferred language).

Analytics

Optional

Examples: PostHog, Vercel Analytics

These cookies help us understand how the platform is used — which features are popular, where users drop off, and how to improve the product. All analytics data is anonymised and aggregated.

Marketing

Optional

Examples: Google Ads, Meta Pixel (landing pages only)

These cookies are used on our public marketing pages (not inside the platform) to measure the effectiveness of our advertising campaigns. They are never placed on clinic booking pages.

How to control cookies

You can control non-essential cookies in several ways:

  • →Cookie banner: When you first visit Chikitshalaya, you can accept or reject non-essential cookies.
  • →Browser settings: All major browsers let you block or delete cookies. Note that blocking strictly necessary cookies will break your ability to log in.
  • →Opt-out tools: For analytics, you can use browser extensions like uBlock Origin or Privacy Badger.

Third-party cookies

Some cookies on our marketing pages are set by third parties (e.g., Google, Meta). These parties have their own privacy policies. We do not control third-party cookies and encourage you to review their policies. Third-party cookies are never used inside the Chikitshalaya dashboard or on clinic patient-facing booking pages.

Patient-facing booking pages

On patient-facing clinic booking pages (e.g., yourslug.cliniko.in), we only use strictly necessary cookies. No analytics or marketing cookies are placed on these pages, protecting patient privacy.

Updates to this policy

We may update this Cookie Policy when we change the cookies we use. We will display a notice on the website and update the "Last updated" date above.

Contact

For questions about our use of cookies:
Email: privacy@chikitshalaya.com